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ISO consulting · Management systems · Panama

ISO certification implementation and support

A ten-stage process that starts with a real gap analysis and ends when the organisation sustains its system between audits.

What is included

Scope of the service

  • Documented initial gap analysis
  • Management system design
  • Complete, tailored documentation
  • Implementation support, on site or remote
  • Training for the key team
  • Internal audit and closure of findings
  • Readiness and support through the certification audit
We do not hand over documents. We stay until the system works and the organisation is ready to certify.

What we do not do

The separation that protects your certificate

Secure Trust is neither a certification body nor an accreditation body, and does not issue ISO certificates. Not every accreditation applies to every standard or scope: the relevant accreditation is confirmed case by case before the audit is contracted.

  • We do not issue ISO certificates.
  • We do not audit as a certification body.
  • We do not use ISO, IAF, EGAC, IAS or certification body logos without express authorisation.
  • We do not promise contracts, tenders or commercial results from certification.

Methodology

Ten stages, no improvisation

Each stage has defined deliverables, owners and a date in the schedule agreed after the gap analysis.

Gap analysis and planning

We review the real operation, not a questionnaire. We identify gaps against the standard, critical processes, existing evidence and regulatory risk.

Selecting the standard or combination

We define which standard answers the organisation's risk and objective. The choice is technical, not a matter of popularity.

Management system design

We structure processes, responsibilities, indicators and controls according to size, sector and applicable regulation.

Documentation development

We write policy, procedures, records and matrices tailored to the operation. No generic templates.

Guided implementation

We work with each process owner until the system is used day to day, not only stored in a folder.

Team training

We train the key team on the standard, on the system and on their role during the audit.

Internal audit

We run the internal audit to lead-auditor criteria and document findings, causes and actions.

Certification audit readiness

We close gaps, review evidence and rehearse the audit with the responsible team.

Support during the audit

We are present during the certification body audit and through the closure of non-conformities.

Follow-up and continual improvement

We sustain the system between surveillance audits: indicators, management review and standard updates.

Validity

International validity and recognition

Secure Trust supports organisations through the design, implementation and preparation of their management systems. The final audit is performed by independent certification bodies, in accordance with the standard, the scope and the applicable accreditation scheme.

We work with different international certification bodies, selected according to the applicable standard, certification scope, country and specific needs of each client. Our goal is to provide each organization with a suitable, reliable and convenient certification alternative while maintaining independence between the consulting process and the final certification audit.

Certification processes carry international recognition and are supported, where applicable, by certification bodies accredited under schemes recognised by entities such as EGAC and IAS, within the applicable IAF international arrangements.

Secure Trust is the consultancy

Gap analysis, design, documentation, implementation, training, internal audit and support.

The certification body audits

It is independent from the consultancy and takes the certification decision.

We choose the body with you

We work with bodies from several countries and present the right alternative by standard, scope, sector and required recognition.

ISO

International Organization for Standardization. Publisher of the standards we implement.

IAF

International Accreditation Forum. Framework for the international recognition arrangements between accreditation bodies.

EGAC

Accreditation body under whose schemes the certification body may operate, according to the applicable scope.

IAS

International Accreditation Service. Internationally recognised accreditation body.

Textual references to the applicable certification scheme. Secure Trust is a consulting firm: it is neither a certification body nor an accreditation body and does not issue ISO certificates.

Timelines

How long the process takes

Timelines depend on the standard, the size and the maturity of the organisation. After the gap analysis we deliver a schedule with dates per stage; before that, any timeline would be a guess.

  • Gap analysis: executed and documented in days, not months.
  • Design and documentation: depends on the number of processes and sites in scope.
  • Implementation: the system must run long enough to generate evidence.
  • Certification audit: scheduled with the certification body in two stages.

FAQ

Frequently asked questions

Does Secure Trust issue the ISO certificate?
No, and no consultancy should. We design and implement the management system and prepare the organisation for audit. The certificate is issued by an independent certification body, according to the standard, the scope and the applicable accreditation scheme.
How long does certification take?
It depends on the standard, the size of the organisation and its current maturity. After the gap analysis we deliver a schedule with concrete dates per stage. We do not quote timelines before seeing the operation.
What does it cost?
The proposal is built on scope: standard or standards, number of sites, processes included and headcount. We always separate consulting fees from the certification audit fee, which is paid to the certification body.
Can we certify several standards at once?
Yes. Integrating ISO 9001 with ISO 14001 and ISO 45001, or ISO/IEC 27001 with ISO 22301, is common. An integrated system reduces documentation, duplication and audit time.
Do you work remotely?
Yes. We combine remote work with on-site presence at the stages where it adds value: gap analysis, implementation and internal audit.
What happens after certification?
The certificate is maintained through surveillance audits. We offer ongoing support to sustain indicators, management review and internal audits.

Next step

Every organisation is different. The right system starts with a gap analysis.

Write to us and we will arrange a strategy meeting: we review your current situation, define the right system, set scope and timelines and resolve technical and regulatory questions.

A certification done properly is not chased. It is built.

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